Terms and Conditions

  1. Subscriber will declare that the information and data given are correct. In case of any false information, the Subscriber will be liable to appropriate legal action.
  2. Subscriber will not share his/her connection with anybody’s PC or use more computers than mentioned. Otherwise, SDN Dot Net can discontinue the line.
  3. SDN Dot Net may install a HUB/Switch or another device at any time, and the Subscriber is obligated to provide space and a power outlet for that purpose.
  4. SDN Dot Net is not responsible for any damage caused by electric short circuits or thunder.
  5. The one-time installation charge (OTC) is not refundable.
  6. The monthly bill or line rent must be paid to SDN Dot Net on a prepaid basis.
  7. If the bill is not paid on a prepaid basis for the respective month to the SDN Dot Net office, the line will be blocked without any prior notice. It may take 24 (twenty-four) hours to unblock the line once it is blocked.
  8. SDN Dot Net may charge or modify this agreement or pricing, and may discontinue or revise any aspect of the internet service at its own discretion with prior notice.
  9. The Subscriber will not be able to change his/her time slot for the first 3 (three) months. After that period, if the Subscriber wishes to change the time slot, SDN Dot Net will charge Tk. 500 (five hundred) as a conversion fee.
  10. The Subscriber will be able to unblock his/her line within 3 (three) months by paying the last billed amount in full (no concessions allowed), along with the current month’s bill in advance.
  11. The Subscriber can stop his/her internet service by completing a short formal process with SDN Dot Net at least one month in advance.
  12. After unsubscribing from our service, SDN Dot Net will reclaim cables and other devices that were provided to establish the connection.
  13. The Subscriber shall not use the connection for any illegal purpose.